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PoliciesCustomer Privacy We are committed to preserving the trust of our visitors through our online business practices. AthleteX365.com will never willfully sell, trade, rent, or otherwise transmit any personally identifiable information about customers to any third party. Personal information such as email addresses and the like, and any other information that is collected by AthleteX365.com, will never be shared with anyone or any other group or organization. Any and all information collected will be treated with the utmost confidentiality. We respect your privacy at all times.Customer Security Protecting our customers' confidential information is a priority for us. When you place an order online with AthleteX365.com, we collect your name, contact information, billing address and shipping addresses, credit card information, and email address, which are transferred using state-of-the-art "Secure Socket Layer" (SSL) technology.This information is encrypted and is not accessible to anyone else online. Your credit card's security code is never stored in our database. We use this information to fulfill your order and to communicate with you about it. Your order is then processed internally. No one but our order processors will have access to your information. We do not sell, trade, or rent your personal information to others. By using our Web site, you consent to the collection and use of this information by us for processing and shipping purposes only. Customer Service Following are the terms and conditions of transactions at AthleteX365.com. Any other questions can be directed to Contact Us, customerservice@athletex365.com. Methods of Payment Our shopping cart system accepts payment using Visa, MasterCard, American Express, Discover, Paypal, and US Money Order. If items you order are out of stock or unavailable, we will notify you by phone and/or email, and your payment will not be processed. Shipping All orders received for in-stock items will be shipped within 1 business day, Monday through Friday, excluding holidays. Domestic All purchases shipped within the continental US will receive "FREE" UPS ground shipping. Purchases shipped to Alaska, Hawaii, PO Boxes, APO/FPO addresses, and other US territories will receive "FREE" USPS Priority Mail shipping. Other faster shipping services are available at checkout. International Shipments to Canada, United Kingdom, Europe, South America, and Australia will ship by USPS Priority International Mail or USPS Express Mail Service. The price quoted is discounted by 20% off the USPS original shipping price. Sales Tax AthleteX365.com is located in Georgia. If you live in the state of Georgia, we are required to charge sales tax on your purchases. For international customers, duties and taxes vary by country and are not included in our charges. Returns AthleteX365.com is committed to selling only first quality, name-brand merchandise. We do not sell factory seconds or irregular products. We offer only the best name brands and the highest quality goods. It is important to us that you are completely satisfied with your AthleteX365.com merchandise, so we accept returns of unworn items for up to 30 days after receipt of your purchase. Return items must be sent back in the original packaging with applicable tags. To return an item back to us, please email us at customerservice@athletex365.com to receive a Return Authorization number (RA#). Enclose the Athletex365.com invoice with the RA# written on the invoice and the returned shipping box. Once we receive your item, you will be issued a refund according to the payment method you selected for your original order. Shipping fees for non-defective merchandise are non-refundable. Unworn, manufacturer defective items may be returned for a full refund. Worn defective returns may be returned for exchange or a store credit within 90 days of receipt of merchandise. Return merchandise to: AthleteX365.com |
